Privacy Notice & Disclaimers
Effective Date: 11 July 2026 | Covience Consulting LLP, Pune, India
1. Introduction
Covience Consulting LLP ("Covience", "we", "our", "us"), a company incorporated under the Companies Act, 2013, with its registered office in Pune, Maharashtra, India, is committed to protecting the privacy and personal data of all individuals who interact with our website, services, and team.
This Privacy Notice explains how we collect, process, store, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, and other applicable laws.
2. Information We Collect
Information You Provide Directly
Contact form submissions: name, email address, phone number, company name
Project enquiries: technical requirements, budget range, timelines
Employment applications: CV/resume, professional experience
Newsletter sign-ups: email address and preferences
Information Collected Automatically
IP address, browser type, operating system, and device identifiers
Pages visited, time spent on site, and referral URLs
Cookie identifiers (see Section 7)
Professional Information
Business cards or LinkedIn profiles shared during professional engagements
Information exchanged during project scoping calls and proposals
3. How We Use Your Data
We process your personal data only for legitimate and specified purposes:
Service Delivery: To respond to project enquiries, prepare proposals, and deliver contracted services
Communication: To send updates about your enquiry, project status, or relevant InsureTech insights (with consent)
Legal Compliance: To meet obligations under Indian law, including GST, income tax, and company law requirements
Website Improvement: To analyse usage patterns and improve our digital presence
Recruitment: To evaluate job applications and manage our hiring process
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
4. Data Storage & Security
Your data is primarily stored on secure servers located within India. Where data is processed using cloud services (AWS, Microsoft Azure), appropriate data processing agreements are in place. We implement the following security measures:
AES-256 encryption for data at rest; TLS 1.3 for data in transit
Role-based access controls and multi-factor authentication for all systems
Regular penetration testing and vulnerability assessments
ISO 27001-aligned information security management practices
Employee training on data protection and confidentiality obligations
Data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form data is retained for 2 years; project-related data is retained for 7 years for legal and audit purposes.
5. Third-Party Sharing
We may share your data with carefully selected third parties only where necessary:
Cloud infrastructure providers (AWS, Microsoft Azure) — for hosting and computing services
CRM and project management tools — for managing client relationships and delivery workflows
Legal and financial advisors — where required for compliance or dispute resolution
Government authorities — when required by applicable Indian law or court order
All third-party providers are bound by data processing agreements and are required to maintain equivalent data protection standards.
6. Your Rights Under the DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to Access: Obtain information about personal data being processed and its purpose
Right to Correction: Request correction of inaccurate or incomplete personal data
Right to Erasure: Request deletion of personal data where the purpose is fulfilled
Right to Grievance Redressal: Lodge complaints with our Data Protection Officer
Right to Nominate: Nominate a person to exercise rights in the event of death or incapacity
To exercise any of these rights, please write to: info@covienceconsulting.com. We will respond within 30 days.
7. Cookies Policy
Our website uses cookies and similar tracking technologies. We use:
Essential cookies: Required for basic site functionality (cannot be disabled)
Analytics cookies: To understand how visitors use our website (requires consent)
Preference cookies: To remember your settings and choices (requires consent)
You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
8. Website Disclaimer
External Links
This website may contain links to third-party websites. Covience has no control over the content or privacy practices of those sites and accepts no responsibility for them. Inclusion of any linked website does not imply endorsement.
9. Technology & Service Disclaimer
Duck Creek Technology
Duck Creek Technologies is an independent company. Covience is an implementation partner but is not an agent, representative, or subsidiary of Duck Creek Technologies. All Duck Creek trademarks and product names are the property of Duck Creek Technologies, Inc.
Cloud Provider Services
Amazon Web Services (AWS) and Microsoft Azure are independent cloud platforms. Covience is a partner of these providers but is not affiliated with, endorsed by, or an agent of Amazon Web Services, Inc. or Microsoft Corporation. Their trademarks remain the property of their respective owners.
Results & Performance
Any case studies, metrics, or performance indicators referenced on this website reflect specific client engagements under particular conditions. They should not be construed as guarantees of future results. Individual project outcomes will vary based on scope, complexity, and client circumstances.
10. Contact for Privacy Matters
For all privacy-related queries, requests, or complaints, please contact us on the below contact, We will acknowledge your request within 72 hours and respond in full within 30 days. If you are dissatisfied with our response, you may escalate your complaint to the Data Protection Board of India once it is constituted under the DPDP Act, 2023.
Covience Consulting LLP
info@covienceconsulting.com
This Privacy Notice was last updated on 11th July 2026. We reserve the right to update this notice at any time; material changes will be communicated via email to registered contacts or by a prominent notice on our website.
